eDiscovery Software | eDiscovery Collection Software | Pinpoint Labs

Defensible Data Done Right

19 years of privacy-first eDiscovery expertise trusted in 30+ countries.

What We Do & Why It Matters

We design data collection solutions that empower legal teams to find the truth quickly, without risking privacy, chain of custody, or your night’s sleep. Our difference is human. Talk to our clients and you’ll hear the same refrain: “They pick up the phone.” Our engineers don’t hide behind tickets; they partner with you to scope, launch and verify collections with confidence.

Privacy isn’t a feature. It’s a foundation. Every workflow we build keeps data in the hands of its rightful owner, adheres to regional regulations, and generates tamper-evident logs that withstand the harshest scrutiny.

Defensibility is baked in. For nearly two decades, our hashing, logging, and reporting methods have been accepted in courts worldwide. When your matter reaches the hot seat, your evidence stays cool.

Innovation is relentless, never reckless. We launch new capabilities only after they meet three criteria: they strengthen privacy, streamline defensibility, and reduce operational friction for real users.

About Us

Founded in 2006 by two veteran computer-forensics examiners, we exist to make defensible data collection feel effortless. 

We pair deep technical rigor with a concierge-level support philosophy that turns customers into long-term partners. From Fortune 500 legal teams to boutique consultancies, organizations choose Pinpoint Labs for one simple reason: 

We sweat every byte so they don’t have to.

Mission & Vision

Mission & Vision

We create innovative, user-friendly tools that solve today’s and tomorrow’s eDiscovery pain points.
We envision a world where every legal team can complete defensible data collection, anywhere, on any device, while keeping sensitive information private.

Core Values

Core Values

Our exceptional customer service puts engineers on the front lines, providing real solutions. We prioritize privacy by ensuring that every piece of data is either stored locally or encrypted, while also maintaining audit-ready integrity records at each step. Supported by proven defensibility and a commitment to continuous innovation, our tools keep collections secure and prepared for the future.

Our History

  • 2024

    CrossCopy Enterprise Mobile Launched

    Secure mobile data collection for iOS & Android with private preview and admin-controlled automation.

  • 2024

    CrossCopy Enterprise Launched

    Unified SaaS platform for defensible collections from desktops, network shares, mobile devices, and leading cloud drives.

  • 2023

    CrossCopy Desktop 1.0 Release

    Cross-platform eDiscovery & digital-forensics tool for macOS, Windows, and Linux — runs installation-free.

  • 2020

    Pinpoint Cloud 1.5 Release

    Targeted cloud collections plus a full file-catalog option for rapid data assessment.

  • 2020

    Harvester Server Enterprise

    SQL Server support, new user management, and remote agent deployment across the enterprise.

  • 2019

    Harvester 6.0 Release

    Enterprise-wide Smart Agent, 64-bit eDiscovery processing, first-pass review, and cloud file explorer.

  • 2019

    Pinpoint Cloud 1.0 Released

    First visual browser & collector for Google Drive, Box, Dropbox, OneDrive, and Amazon S3.

  • 2018

    Harvester 5.5 Fast Enumeration

    500 %+ speed boost for inventorying large datasets, accelerating overall collection time.

  • 2018

    Harvester 5.1 Adds Cloud & Veracrypt

    Support for Google Docs, Box, Dropbox, OneDrive plus seamless Veracrypt encryption.

  • 2017

    Surveyor 1.0 Launch

    64-bit multi-threaded eDiscovery engine for metadata/full-text extraction, email processing, and OCR.

  • 2016

    10-Year Anniversary & Harvester 5.0

    First multi-threaded tool spanning on-prem and cloud sources.

  • 2015

    Harvester 4.1 Adds VHD Support

    Collect directly into Virtual Hard Drive containers for protected, portable evidence sets.

  • 2015

    SharePoint Collector Adds Office 365

    First defensible eDiscovery app to collect SharePoint Online plus 21 additional Office 365 sources.

  • 2014

    Harvester 4.0 Server Release

    Redesigned interface, keyword previews, EDA reports, and enterprise-level collection management.

  • 2013

    Harvester 3.0 with Viper Engine

    Multi-threaded copy engine plus Microsoft Exchange search & PST export.

  • 2012

    Multi-threaded SafeCopy & Viper Engine

    Simultaneous enumeration and collection cuts job times by half.

  • 2011

    SharePoint Collector 1.0 Launch

    Fast, defensible SharePoint site collections without installing software on custodian machines.

  • 2010

    Harvester Server 1.0 Launch

    Run and monitor Harvester jobs remotely across your network.

  • 2009

    Harvester Portable 1.0

    First “eDiscovery on a stick” tool — targeted culling & deduplication from a flash drive.

  • 2007

    PG Pinpoint 1.0 Launch

    High-speed deNISTing at 10 000 look-ups / sec using an optimized NSRL hash set.

  • 2007

    SafeCopy 1.0 Launched

    Defensible eDiscovery collections with full hash verification and resumable copying.

  • 2007

    Pinpoint Labs Founded

    Pivotal Guidance creates Pinpoint Labs to deliver free forensic utilities worldwide.

  • 2006

    Pivotal Guidance Inc. Founded

    Jon Rowe & James Beasley begin computer-forensic collections and investigations.

Leadership

Jon Rowe

Founder & CEO

Reach Out To Us

Are you considering our solutions to assist you with your organization's unique challenges? Arrange a consultation or request a demonstration with our knowledgeable team. Our objective is to thoroughly comprehend your specific requirements and determine which product within Pinpoint's suite of solutions can be tailored to enhance your operational efficacy.

A smarter way to collect mobile data—fast, secure, and remote.

Discover CrossCopy Mobile

CrossCopy Mobile makes mobile data collection easy, fast, and secure—whether your custodians are across the hall or across the country. No apps to install. No tech headaches.