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The Pinpoint Blog

Practical perspectives on eDiscovery, legal tech, and smarter data collection.

Android Data Collection Part II: When Android Changed the Rules
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Android Data Collection Part II: When Android Changed the Rules

Understanding the New Mobile Collection Landscape In the early days of Android forensics, data collection from mobile devices was fairly predictable. Investigators could connect a phone to a computer, run extraction software, and expect access to the same familiar databases that store text messages, attachments, and metadata. For years, this approach worked well, but that reliability began to erode as Google redefined how Android protects

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Android on-device collection vs tethered backups
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Android Data Collection Part I: Native On-Device vs. Tethered Methods

A modern guide to SMS/MMS extraction, privacy controls, and Android OS security changes For years, most Android phone collections in investigations and eDiscovery have followed a familiar routine: connect the device to a computer, create a local backup, and extract messages or media from that backup. These tethered methods offered investigators a reliable way to access phone data, but recent Android security and permission changes

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Defensible ESI Collections | EDRM Webinar
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6 Keys for Effective and Defensible ESI Collections

If you’re involved in digital forensics, litigation support, or legal operations, developing a defensible strategy for collecting electronically stored information (ESI) is non-negotiable. The volume, velocity, and variety of data in modern environments, from Slack messages to mobile devices, demand a more intentional approach to ESI collection. In a recent EDRM webinar, Pinpoint Labs Jon Rowe and Jamie Beasley joined Brett Burney of Nextpoint Law

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How Trust Gets Built in Legal Tech

Jon Rowe, CEO and founder of Pinpoint Labs, has released his new book, “Forging Code and Trust: Three Decades of Legal Tech Innovation.” This unique offering blends memoir with a practical field guide, taking readers on a journey through more than 30 years of advancements in digital forensics, software development, and legal technology.

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19 Years of Speed & Precision: Our Journey on the Road to Twenty | Pinpoint Labs
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19 Years of Speed & Precision: Our Journey on the Road to 20

In 2006, our CEO, Jon Rowe, sketched a bold idea on what we thought was a whiteboard (it could have been a piece of paper, as it had been a long time since we had used one): defensible data collection should be effortless. Twelve months later, he and CTO James Beasley transformed that idea into Pinpoint Labs and launched SafeCopy 1.0, a tool built on

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Why On-Prem Data Collection is Still Essential in the Cloud Era
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Why On-Prem Data Collection is Still Essential in the Cloud Era

While cloud solutions dominate today’s data landscape, on-premises data collection remains essential for organizations that prioritize control, speed, and compliance. Tools like Pinpoint Harvester offer the precision and security needed to handle sensitive data, support defensible forensic processes, and meet strict regulatory requirements.

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icloud vs invertigators
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iCloud vs Investigators

iCloud vs Investigators : How Apple’s Security is Reshaping Digital Forensics As mobile devices become central to digital investigations, Apple’s iCloud backup system presents a growing challenge for forensic professionals. While offering users a seamless experience for safeguarding their data, iCloud’s encryption and access controls have introduced significant hurdles for lawful data acquisition. Understanding how iCloud backups work—and how recent Apple security changes have impacted

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iOS 18.3 Update and WhatsApp Forensic Challenges
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Locked Out: The iOS 18.3 Update and WhatsApp Forensic Challenges

Introduction: The Unexpected Challenge in Mobile Forensics  With the release of iOS 18.3, forensic investigators and eDiscovery professionals have encountered unexpected challenges in extracting WhatsApp messages from iPhones. Recently, a client reported that after updating to iOS 18.3, they were unable to access WhatsApp messages using traditional forensic tools—an issue that was not present before the update. However, CrossCopy Mobile was able to extract the

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Selective iOS Data Collection Large
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Selective iOS Data Collection: The Future of Privacy-Respecting Mobile Forensics

Selective iOS Data Collection: The Future of Privacy-Respecting Mobile Forensics As digital privacy concerns continue to grow, mobile forensics and eDiscovery professionals are facing increased scrutiny over how they collect data from iOS devices. Traditional forensic tools often rely on full-device extractions, pulling vast amounts of personal and sensitive information beyond the scope of legal investigations. However, with evolving data protection laws and the increasing

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