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Practical perspectives on eDiscovery, legal tech, and smarter data collection.

19 Years of Speed & Precision: Our Journey on the Road to Twenty | Pinpoint Labs
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19 Years of Speed & Precision: Our Journey on the Road to 20

In 2006, our CEO, Jon Rowe, sketched a bold idea on what we thought was a whiteboard (it could have been a piece of paper, as it had been a long time since we had used one): defensible data collection should be effortless. Twelve months later, he and CTO James Beasley transformed that idea into Pinpoint Labs and launched SafeCopy 1.0, a tool built on

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Why On-Prem Data Collection is Still Essential in the Cloud Era
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Why On-Prem Data Collection is Still Essential in the Cloud Era

Why On-Prem Data Collection is Still Essential in the Cloud Era As businesses increasingly move toward cloud-based data storage and management solutions, there is a common misconception that traditional, on-premises tools have become outdated or irrelevant. However, the reality is far from that perception. Even in today’s cloud-centric environment, there are times when on-premises data collection solutions remain essential for internal IT security requirements, precise

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icloud vs invertigators
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iCloud vs Investigators

iCloud vs Investigators : How Apple’s Security is Reshaping Digital Forensics As mobile devices become central to digital investigations, Apple’s iCloud backup system presents a growing challenge for forensic professionals. While offering users a seamless experience for safeguarding their data, iCloud’s encryption and access controls have introduced significant hurdles for lawful data acquisition. Understanding how iCloud backups work—and how recent Apple security changes have impacted

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iOS 18.3 Update and WhatsApp Forensic Challenges
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Locked Out: The iOS 18.3 Update and WhatsApp Forensic Challenges

Introduction: The Unexpected Challenge in Mobile Forensics  With the release of iOS 18.3, forensic investigators and eDiscovery professionals have encountered unexpected challenges in extracting WhatsApp messages from iPhones. Recently, a client reported that after updating to iOS 18.3, they were unable to access WhatsApp messages using traditional forensic tools—an issue that was not present before the update. However, CrossCopy Mobile was able to extract the

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Selective iOS Data Collection Large
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Selective iOS Data Collection: The Future of Privacy-Respecting Mobile Forensics

Selective iOS Data Collection: The Future of Privacy-Respecting Mobile Forensics As digital privacy concerns continue to grow, mobile forensics and eDiscovery professionals are facing increased scrutiny over how they collect data from iOS devices. Traditional forensic tools often rely on full-device extractions, pulling vast amounts of personal and sensitive information beyond the scope of legal investigations. However, with evolving data protection laws and the increasing

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Unlocking Encrypted Data on New Samsung Galaxy Phones The CrossCopy Enterprise Mobile Advantage Large
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Accessing Encrypted Messages on New Samsung Galaxy Phones: The CrossCopy Mobile Advantage.

As digital forensics and eDiscovery professionals know, collecting data from smartphones grows more challenging with evolving encryption technologies. The latest Samsung Galaxy and Android updates have introduced a new encryption format for SMS, MMS and RCS messages, creating significant hurdles for existing forensic tools. The Challenge: New Samsung & Android SMS Encryption Update Recently, a client faced a major roadblock: two popular mobile collection tools

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iOS 18 & RCS Messaging
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iOS 18 & RCS Messaging: Challenges for Mobile Collections

With the release of iOS 18, Apple has introduced Rich Communication Services (RCS) messaging support, a long-anticipated shift that modernizes text messaging for iPhone users. While this update improves messaging interoperability with Android devices, it presents new challenges for mobile forensic and eDiscovery collections. Legal and forensic professionals must now consider the implications of RCS message collection, verification, and preservation.  Understanding the Differences: SMS, iMessage,

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CrossCopy Mobile tool for secure, efficient mobile data collection in eDiscovery and investigations
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Revolutionizing Mobile Data Collection with CrossCopy Mobile

For nearly two decades, we’ve been at the forefront of innovation in eDiscovery and investigations, constantly listening to our clients’ needs. One message has been clear: how we work is evolving, and so is how we handle mobile data. Organizations face growing challenges with mobile data investigations and need better tools to address them. Today, we’re thrilled to announce the launch of our most groundbreaking

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Exploring iOS 18: Implications for eDiscovery and Digital Forensics Collections
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Exploring iOS 18: Implications for eDiscovery and Digital Forensics Collections

With each iOS update, new features and system changes directly impact the world of eDiscovery and digital forensics. Apple’s iOS 18 is no exception, introducing features that could streamline or complicate how professionals collect, process, and review digital evidence. Below, we explore some key updates in iOS 18, including RCS messaging support, and how these features could affect the eDiscovery and digital forensics landscape. RCS

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