As digital forensics and eDiscovery professionals know, collecting data from smartphones grows more challenging with evolving encryption technologies. The latest Samsung Galaxy and Android updates have introduced a new encryption format for SMS, MMS and RCS messages, creating significant hurdles for existing forensic tools.
The Challenge: New Samsung & Android SMS Encryption Update
Recently, a client faced a major roadblock: two popular mobile collection tools have failed to access over 115K SMS and MMS messages due to the latest Samsung and Android encryption updates. The client contacted Pinpoint Labs, seeking a solution to complete their collection. The problem stemmed from changes in how SMS and MMS messages are encrypted and stored on Samsung Galaxy devices, rendering traditional tools ineffective.
The Solution: CrossCopy Mobile Delivers Where Others Fail
The client turned to CrossCopy Mobile, Pinpoint Labs’ native Android app, and successfully accessed all 115K+ messages—completing their collection seamlessly. CrossCopy Mobile had been updated to handle the latest Samsung and Android encryption protocols, ensuring safe, secure, and defensible collections.
Why CrossCopy Mobile Stands Out:
- Native Android Integration: Built to work with Android’s latest security updates and encryption standards.
- Relativity Short Message Format (RSMF) Support: Exports data directly into industry-standard review formats without conversion delays.
- Targeted Message Collection: Custodians can visually select relevant messages, enhancing privacy and reducing over-collection.
- Direct-to-Client-Server Uploads: Ensures data security with no intermediary storage.
True Targeted Collections with CrossCopy Mobile:
Unlike other tools, CrossCopy Mobile empowers custodians to select only relevant messages, ensuring privacy while maintaining data integrity. Additionally, upcoming automated collections will allow legal teams to pre-define parameters like contact filters and date ranges, streamlining future collections.
Get Ahead with CrossCopy Mobile
Experience a better solution for Android and iOS mobile collections. See how Pinpoint Labs‘ CrossCopy Mobile overcomes encryption barriers—even on the latest Samsung Galaxy models. Schedule a demo today!