eDiscovery Software | eDiscovery Collection Software | Pinpoint Labs

There are various reasons why a Harvester Server job would not launch, including: improperly formatted OCC file or job, no connection to the target machine, no network connection, incorrect permissions to the target/logs folder or to the target machine, etc. For assistance please contact PinPoint Labs Support at 402-298-4712 (or 888-304-1096) or support@pinpointlabs.com.